Unverified50% confidenceOpinionExact time
Evaluation metrics should be aligned with business goals; for example, a customer service Agent should focus on problem resolution rate and user satisfaction rather than rankings on academic datasets.
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Long-term
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10/12/2026
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UnverifiedThe practical value of such evaluation optimization tools is highly dependent on the quality of the evaluation dataset and the reasonableness of the business metric definitions; if the input data fails to represent real scenarios or the metric design is biased, misleading conclusions may result.71% similarUnverifiedWhen evaluating Agents, it is necessary to distinguish between correctness and consistency; measuring with external correctness labels is more meaningful than simply counting terminal-state consistency.70% similarUnverifiedThe objective function misalignment problem refers to systems being optimized to achieve measurable proxy metrics (such as click-through rate and dwell time) that are systematically biased away from genuine user well-being or social value.70% similar
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