Unverified50% confidenceOpinionExact time
Accuracy as a moderation metric has a structural flaw: it treats false positives and false negatives as equally erroneous, but in an e-commerce store the cost of wrongly blocking a customer is far higher than that of letting a bad review through, so one should focus on the absolute numbers of detections and false positives rather than on accuracy rankings.
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10/13/2026
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