Unverified50% confidenceFactExact time
Legally, a merchant may argue that the agent had no authority to promise a refund, but what the customer sees is a reply issued in the merchant's name and in a certain tone, and such reasonable reliance may constitute a binding representation in many jurisdictions.
1
Sources
50%
Confidence
Long-term
Relevance
10/14/2026
First Seen
Sources
Related Entities
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