[KongchangAI]
Unverified50% confidenceDecision RuleExact time

The model that writes the answer should not decide whether to answer; every message first goes through a separate cheap classification call that returns one of three labels: in-scope answer, out-of-scope refusal, or handoff to a human.

1
Sources
50%
Confidence
Long-term
Relevance
10/15/2026
First Seen

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