Unverified50% confidenceFactExact time
The system's dialogue state tracker records the order numbers, phone numbers, and referents the user has mentioned, and always retains the context of the most recent ten turns.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/23/2026
First Seen
Valid until: 1/21/2027
Sources
Building an AI Customer Service Agent from Scratch: A 92% Intent Recognition Case Study
bilibiliAi产品经理-YOYO10/23/2026
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