Unverified50% confidenceFactExact time
In knowledge base retrieval, the system automatically down-weights old knowledge older than 30 days to avoid replying to users with expired policies.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/23/2026
First Seen
Valid until: 1/21/2027
Sources
Building an AI Customer Service Agent from Scratch: A 92% Intent Recognition Case Study
bilibiliAi产品经理-YOYO10/23/2026
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https://kongchang.com/claim/1091702API
curl https://kongchang.com/api/v1/knowledge/claims/1091702MCP
get_claim(id=1091702)