[KongchangAI]
Expired65% confidencePredictionExact time

Gartner predicts that by 2026, 40% of enterprise customer service interactions will be handled by generative AI.

3
Sources
65%
Confidence
Medium-term (~90 days)
Relevance
7/21/2026
First Seen
Valid until: 10/19/2026(expired)

Sources

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