Unverified50% confidenceFactExact time
Social psychologist Roy Baumeister's research on offense and forgiveness found systematic differences between offenders and the offended in their definitions of a 'complete apology.'
1
Sources
50%
Confidence
Long-term
Relevance
9/19/2026
First Seen
Sources
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Related Claims
UnverifiedThe primary goal of an apology is not to obtain the other person's forgiveness, but to change one's own behavior so that one does not have to apologize for the same wrongdoing again.76% similarUnverifiedIn relationships where trust has been damaged, what the offended person needs is not repeated apologies, but the sense of safety brought by behavioral change.60% similarUnverifiedSocial psychology research shows that public humiliation causes far greater harm to an individual's self-esteem than private criticism.59% similarUnverifiedCharles Derber observed two response patterns in conversation: 'support responses' (directing the topic toward the other person) and 'shift responses' (pulling the topic back to oneself).53% similarUnverifiedA common reason similar scripts fail is that the other person picks the conversation back up; the key to breaking this is pairing a compliment and action with an exit tone.53% similar
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