Biz Ops
A function in technology companies that supports business decisions at the CEO or COO level. It takes a company-wide rather than single-business-line view, and is responsible for breaking down ambiguous problems, building data-driven decision frameworks, and driving cross-departmental projects to completion.
Timeline (last 90 days)
Flexport recently posted a position for a Head of Business Operations (Biz Ops) in the CEO's office.
Biz Ops (Business Operations) is a function in tech companies that is easily confused with Sales Ops and Revenue Operations (RevOps).
Sales Ops serves the sales team, focusing on lead conversion, quota management and sales process optimization; RevOps coordinates data and process consistency across marketing, sales and customer success; while Biz Ops has a more global view, usually not limited to a single business line, and directly serves business decisions at the CEO or COO level.
Common deliverables of a Biz Ops team include: quarterly business review frameworks, cross-departmental OKR alignment mechanisms, competitive intelligence briefings and strategic scenario analysis.
In Silicon Valley, Biz Ops is often compared to an 'internal McKinsey' — team members mostly come from consulting firms or investment banks, and the core competency is the ability to structurally break down ambiguous problems rather than operational depth in a particular vertical.
Flexport's Head of Biz Ops will very likely need to take on several types of work: business cadence management, cross-functional project advancement, and strategic topic analysis.
When tech companies put Biz Ops into the CEO's office, it usually happens in two situations: first, business complexity has exceeded the information-processing bandwidth of the existing management; second, the company is preparing for a major strategic adjustment and needs someone to build the analytical framework in advance.
All Facts (7)
Common deliverables of a Biz Ops team include: quarterly business review frameworks, cross-departmental OKR alignment mechanisms, competitive intelligence briefings and strategic scenario analysis.
50%UnverifiedBiz Ops (Business Operations) is a function in tech companies that is easily confused with Sales Ops and Revenue Operations (RevOps).
50%UnverifiedSales Ops serves the sales team, focusing on lead conversion, quota management and sales process optimization; RevOps coordinates data and process consistency across marketing, sales and customer success; while Biz Ops has a more global view, usually not limited to a single business line, and directly serves business decisions at the CEO or COO level.
50%UnverifiedIn Silicon Valley, Biz Ops is often compared to an 'internal McKinsey' — team members mostly come from consulting firms or investment banks, and the core competency is the ability to structurally break down ambiguous problems rather than operational depth in a particular vertical.
50%UnverifiedWhen tech companies put Biz Ops into the CEO's office, it usually happens in two situations: first, business complexity has exceeded the information-processing bandwidth of the existing management; second, the company is preparing for a major strategic adjustment and needs someone to build the analytical framework in advance.
50%UnverifiedFlexport recently posted a position for a Head of Business Operations (Biz Ops) in the CEO's office.
50%UnverifiedFlexport's Head of Biz Ops will very likely need to take on several types of work: business cadence management, cross-functional project advancement, and strategic topic analysis.
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