Google Maps Review Classifier
An Actor on the Apify platform that automatically classifies Google Maps reviews. It can connect to review-scraping datasets to generate labels such as complaint type, praise points, and severity, and outputs a response queue and a per-store summary report.
Timeline (last 90 days)
The Google Maps Review Classifier on Apify can connect to the dataset of any Google Maps review scraper, automatically assign labels, generate a reply queue and per-store summary reports, and is priced at $0.50 per 1,000 reviews, with no need to write prompts or provide your own LLM key.
It was officially tested on 100 manually labeled English reviews from Chicago businesses (not used for tuning), with 89% agreement on complaint type, 98% on sentiment, and 95% on praise; all 10 serious-issue alerts hit, with 1 false positive out of 93.
Google Maps Review Classifier supports other languages, but accuracy has not yet been measured, and the official team treats this as a beta feature.
The classifier is suited to trend assessment and queue triage, not to replacing humans in determining the facts of individual reviews, especially for sensitive content such as medical allegations, where sampling and verification before acting is advisable.
Scraping 500 reviews costs about $0.29, and classifying 377 reviews with text costs about $0.19; pure star-rating entries are skipped and not charged.
All Facts (5)
The Google Maps Review Classifier on Apify can connect to the dataset of any Google Maps review scraper, automatically assign labels, generate a reply queue and per-store summary reports, and is priced at $0.50 per 1,000 reviews, with no need to write prompts or provide your own LLM key.
50%UnverifiedIt was officially tested on 100 manually labeled English reviews from Chicago businesses (not used for tuning), with 89% agreement on complaint type, 98% on sentiment, and 95% on praise; all 10 serious-issue alerts hit, with 1 false positive out of 93.
50%UnverifiedGoogle Maps Review Classifier supports other languages, but accuracy has not yet been measured, and the official team treats this as a beta feature.
50%UnverifiedThe classifier is suited to trend assessment and queue triage, not to replacing humans in determining the facts of individual reviews, especially for sensitive content such as medical allegations, where sampling and verification before acting is advisable.
50%UnverifiedScraping 500 reviews costs about $0.29, and classifying 377 reviews with text costs about $0.19; pure star-rating entries are skipped and not charged.
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