[KongchangAI]
Product

Sales Agent

An AI agent for sales scenarios in Microsoft 365 Copilot. It presents account and deal context, drafts personalized emails, and automatically captures meeting highlights into CRM records.

Timeline (last 90 days)

Oct 14

Sales Agent and Service Agent in Microsoft 365 Copilot are now generally available (GA)

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Oct 14

Both Sales Agent and Service Agent are powered by Work IQ

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Oct 14

Sandvik Coromant describes Sales Agent as turning raw data into guidance when salespeople need it, supporting smarter customer conversations

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All Facts (3)

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