[KongchangAI]
Company

The RealReal

A U.S. online consignment e-commerce platform for secondhand luxury goods, specializing in the trading of authenticated pre-owned luxury branded merchandise, featuring an item reservation and locking mechanism.

Timeline (last 90 days)

Oct 26

The RealReal is upgrading its bot defense system to make it harder for AI agents to complete purchases on its website.

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Oct 26

Users on The RealReal website can add items to a hold to lock them for a period of time.

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Oct 26

AI agents can automatically and quickly hold large numbers of items, causing real buyers to miss out.

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Oct 26

The RealReal is updating its bot defense system this time, and the company has not disclosed specific technical details.

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Oct 26

The RealReal's adjustment came within days after The Verge exposed the issue.

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Oct 26

Strengthening defenses helps reduce inventory being grabbed by machines in the short term, but some third-party price-comparison and auto-ordering tools may be restricted.

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All Facts (6)

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