[KongchangAI]
Concept用户体验 / User Experience

UX

User Experience (UX) concerns the overall experience of users interacting with a product; in the agent era its focus shifts from operational efficiency to review efficiency and the cost of error correction.

Timeline (last 90 days)

Oct 31

In Agent workflows, the human role shifts from "executor" to "supervisor", and review becomes a key step.

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Sep 18

AX (Agent Experience) focuses on the usability of automated agents interacting with products, as distinct from UX, which focuses on human user interactions.

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