#GDPR
2 related articles
·3 min
Customer Service Outsourcing or In-House Team? A Decision Framework for the AI Era
Outsourcing or in-house customer service? Based on Deloitte and Gartner data, this article offers a decision framework and action checklist across ticket volatility, knowledge base ownership, hidden costs, AI impact, and GDPR compliance.
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·4 min
Self-Hosting Open-Source LLMs in the EU: A Practical GDPR Compliance Checklist
A hands-on EU guide: self-host open-weight LLMs with Ollama to avoid GDPR transfer issues, including Docker Compose code, hardware sizing, and a 10-point checklist.
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