[KongchangAI]
Unverified50% confidenceFactExact time

Automated customer service systems cannot distinguish 'the person themselves' from 'a person holding their order information,' because they rely on static fields such as order number, email, and address for verification rather than behavioral judgment.

1
Sources
50%
Confidence
Long-term
Relevance
10/12/2026
First Seen

Sources

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