[KongchangAI]
Unverified50% confidenceConceptExact time

Legacy systems usually refer to software systems that are still running but have outdated architectures and are difficult to modify quickly; many e-commerce customer service systems were built ten years ago or even earlier, when the design assumed requests came from real people.

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50%
Confidence
Long-term
Relevance
10/12/2026
First Seen

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