Unverified50% confidenceFactExact time
Reply Desk's features include: marking urgent reviews involving food safety, health, money, and employee behavior as Today and pinning them, identifying review sentiment (positive/mixed/negative), and drafting replies in the shop owner's voice with a signature.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/15/2026
First Seen
Valid until: 1/13/2027
Sources
Related Entities
Related Claims
UnverifiedIn the workflow, positive feedback is not only labeled but also automatically generates a ready-made thank-you draft for human confirmation or minor adjustment.73% similarUnverifiedReply Desk's positive sentiment rule is: when the review contains no complaint words (such as but, though, cold, slow, rude, not, etc.), it is directly judged positive without asking the model.72% similarUnverified用户侧信号分为显式反馈（如点赞/点踩）和隐式反馈（如任务完成率、会话放弃率），共同构成在线评估体系63% similar
Cite This Claim
Stable URI
https://kongchang.com/claim/1038449API
curl https://kongchang.com/api/v1/knowledge/claims/1038449MCP
get_claim(id=1038449)