Unverified50% confidenceDecision RuleExact time
Reply Desk's positive sentiment rule is: when the review contains no complaint words (such as but, though, cold, slow, rude, not, etc.), it is directly judged positive without asking the model.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/15/2026
First Seen
Valid until: 1/13/2027
Sources
Related Entities
Related Claims
UnverifiedReply Desk's features include: marking urgent reviews involving food safety, health, money, and employee behavior as Today and pinning them, identifying review sentiment (positive/mixed/negative), and drafting replies in the shop owner's voice with a signature.72% similarUnverified来自自然场景的用户反馈被称为'非邀约反馈'（unsolicited feedback），比问卷调查更真实反映用户实际痛点68% similarUnverifiedIn the workflow, positive feedback is not only labeled but also automatically generates a ready-made thank-you draft for human confirmation or minor adjustment.68% similar
Cite This Claim
Stable URI
https://kongchang.com/claim/1038455API
curl https://kongchang.com/api/v1/knowledge/claims/1038455MCP
get_claim(id=1038455)