Unverified50% confidenceFactExact time
基于大语言模型的客服系统具备多轮对话理解、跨语言服务、情感识别及基于上下文的个性化响应能力，能处理开放域问题
1
Sources
50%
Confidence
Long-term
Relevance
7/6/2026
First Seen
Sources
Related Claims
Unverified多轮对话中System消息设定行为基调和约束，user消息代表用户输入，assistant消息是模型的历史回复72% similarUnverified商业化大模型服务会在用户可见对话之外附加系统提示，用于设定模型角色、行为规范、安全边界及输出风格，系统提示随每次API请求完整发送至模型71% similarUnverifiedLLM交互模型中输入分为系统提示、用户消息和助手回复三个层次，系统提示处于最高优先级并在整个对话中持续生效70% similarVerifiedIn large language model API calls, messages are divided into three roles: system, user, and assistant, with the system prompt having the highest priority.69% similarUnverified大语言模型可通过工具调用（Function Calling）主动调用数据库查询和API接口，实现跨系统信息聚合，超越传统RPA工具的灵活性68% similar
Cite This Claim
Stable URI
https://kongchang.com/claim/112607API
curl https://kongchang.com/api/v1/knowledge/claims/112607MCP
get_claim(id=112607)