Unverified80% confidencePredictionTime unknown
根据Gartner预测，到2027年，聊天机器人将成为约25%企业的主要客户服务渠道
1
Sources
80%
Confidence
Long-term
Relevance
5/31/2026
First Seen
Sources
Coze Complete Beginner's Guide: Build AI Agents in 7 Days
bilibiliAI大模型-小助理
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