Unverified50% confidenceSolutionExact time
系统通过长期持久化上下文实现跨渠道连续体验，例如用户在Web渠道表达以旧换新iPhone意向后，可在IVR等不同渠道再次接入时直接跳到推荐环节
1
Sources
50%
Confidence
Long-term
Relevance
8/23/2026
First Seen
Sources
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