Unverified50% confidenceReleaseExact time

Salesforce推出Agentforce、ServiceNow推出AI Agent，表明传统SaaS巨头也在将AI Agent能力融入既有业务流程

1

Sources

50%

Confidence

Medium-term (~90 days)

Relevance

9/6/2026

First Seen

Valid until: 12/5/2026

Sources

GPT-6 Astra：AI竞争从最佳答案转向工作流所有权

Related Entities

Agentforceproduct Salesforcecompany ServiceNowcompany

Related Claims

UnverifiedSalesforce推出了Agentforce平台，将Agent嵌入CRM工作流79% similar UnverifiedSalesforce 的 Agentforce、字节跳动的扣子（Coze）平台都在朝 Agent 能力产品化封装方向布局74% similar UnverifiedSalesforce的Agentforce和微软的Copilot Studio是面向大型组织的企业级Agent平台72% similar

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