[KongchangAI]
Unverified50% confidenceDecision RuleExact time

Triggers for the human-in-the-loop mechanism generally include the user actively requesting a transfer to a human agent, the AI's confidence falling below a threshold, high-risk topics such as complaints or refunds, and the number of conversation turns exceeding a preset limit.

1
Sources
50%
Confidence
Long-term
Relevance
9/19/2026
First Seen

Sources

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https://kongchang.com/claim/935334
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curl https://kongchang.com/api/v1/knowledge/claims/935334
MCP
get_claim(id=935334)