Unverified50% confidenceDecision RuleExact time
Triggers for the human-in-the-loop mechanism generally include the user actively requesting a transfer to a human agent, the AI's confidence falling below a threshold, high-risk topics such as complaints or refunds, and the number of conversation turns exceeding a preset limit.
1
Sources
50%
Confidence
Long-term
Relevance
9/19/2026
First Seen
Sources
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