[KongchangAI]
ConceptELIZA effect

ELIZA Effect

A cognitive bias in which users tend to mistake the mechanical responses of computer programs for genuine understanding and empathy, originating from the early chatbot ELIZA.

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Oct 19

Anthropomorphic AI design may produce the Eliza effect, in which users easily mistake comprehension capability for empathy, and in sensitive scenarios such as mental health this requires clear statements of capability boundaries and ethical review.

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