[KongchangAI]
Product

Sellio

An omnichannel customer service management tool designed for small and medium-sized teams. It consolidates live chat, WhatsApp, Instagram, Telegram, and email into a shared inbox, includes an AI agent trained on company documents, and supports ticket management and data analytics.

Timeline (last 90 days)

Oct 4

Sellio is an omnichannel customer service tool that consolidates live chat, WhatsApp, Instagram, Telegram, and email into a shared inbox and deploys AI agent-based auto-response capabilities.

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Oct 4

Sellio was built by Khalid Nouri.

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Oct 4

After launching on Product Hunt, Sellio received 64 upvotes and 5 comments, ranking 16th on the daily leaderboard.

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Oct 4

Sellio is categorized under three domains: Messaging, Analytics, and Artificial Intelligence.

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Oct 4

Sellio's AI agents are trained on the company's own knowledge base, help documentation, and product descriptions (trained on your docs).

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Oct 4

Sellio provides tickets and analytics features, upgrading it from a message aggregator to a full customer service management tool.

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Oct 4

Sellio's differentiated entry point lies in the combination of omnichannel support, AI agents, and a lightweight design, targeting small-to-medium e-commerce businesses and startups with limited budgets that interact with customers across multiple social platforms.

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Oct 4

Treating social IM channels (WhatsApp, Instagram, Telegram) as first-class citizens within the inbox is a clear distinction between Sellio and traditional ticketing systems centered on email and website chat.

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All Facts (7)

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