Product
Totango
A SaaS platform for customer success management that provides features including customer health scoring, churn alerting, and customer journey management. The platform is designed to help B2B enterprises improve customer retention rates and renewal rates by monitoring engagement and identifying at-risk accounts.
Timeline (last 90 days)
Oct 11
Professional customer success platforms such as Gainsight and Totango both have built-in customer health scoring mechanisms.
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