#Dynamics 365
3 related articles
·5 min
Dynamics 365 MCP Server: The Future of AI and ERP Integration
An in-depth look at how Dynamics 365 MCP Server turns ERP into a system AI agents can directly operate, covering static vs. dynamic MCP servers, analytics MCP, real use cases, getting started, and the roadmap.
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·4 min
Copilot Studio Workflows: Unattended Auto-Confirmation of D365 Purchase Orders
A detailed guide on building an unattended workflow in Copilot Studio: wrap an X++ tool as a Dataverse custom API to auto-confirm Dynamics 365 purchase orders, wake the AI agent on failure to diagnose, and push root cause and fix suggestions via Teams.
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·2 min
Microsoft 365 Copilot Agentic CX: The AI Data Layer Connecting Sales and Service
Microsoft 365 Copilot introduces Agentic CX, connecting sales and service silos through shared AI agents and a data layer. Sales Agent and Service Agent are now GA, and IDC data shows a $3.70 return per $1 invested in generative AI.
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