[KongchangAI]
Unverified50% confidenceFactExact time

For customer-service AI products, a resolution rate of 60% to 80% is already good, and when the business is harder, 30% to 40% is also reasonable.

1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/31/2026
First Seen
Valid until: 1/29/2027

Sources

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