Unverified50% confidenceOpinionExact time
The ElevenLabs CEO believes the necessity of informing users that they are speaking with an AI will persist until interacting with machines becomes the default expectation for everyone.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
9/24/2026
First Seen
Valid until: 12/23/2026
Sources
Related Entities
Related Claims
UnverifiedThe ElevenLabs CEO stated that companies "perhaps should" inform users that the voice on the other end of the call is an AI rather than a human customer service agent.76% similarVerifiedThe evolutionary path of AI from general conversational models to professional intelligent assistants proceeds as follows: understanding human language → continuous conversation → referencing private data → calling tools → autonomous planning → rule compliance → safe and controllable.73% similarUnverifiedThe value of AI in enterprise customer service is not to replace employees, but to handle repetitive conversations so the team can focus on customers who genuinely require human intervention.72% similarUnverifiedThe core value of AI voice customer service lies in seamlessly connecting conversations with subsequent automated business processes (appointments, confirmation texts, calendar invites, reminders) to form a closed loop.71% similarUnverifiedThe greatest value of AI chatbots is concentrated in lead handling and repetitive customer communication, and they can be deployed on corporate websites or social channels.69% similar
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