[KongchangAI]
Concept电话消费者保护法 / Telephone Consumer Protection Act

TCPA

A United States federal law that regulates the use of automated dialing systems and pre-recorded voice calls. It requires prior written consent from the called party, and violations are subject to fines of USD 500 to USD 1,500 per call.

Timeline (last 90 days)

Oct 15

Outbound calling features generally need to comply with the telecom regulations of various countries (such as the TCPA in the United States), and on the engineering side involve call queues and retry strategies.

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Oct 12

The U.S. TCPA requires that marketing text messages obtain the user's prior express consent, and that every message provide an opt-out method (such as replying STOP).

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Oct 12

The U.S. TCPA (Telephone Consumer Protection Act) requires prior written consent from contacts who receive calls from automated dialing systems, with fines for violations reaching $500 to $1,500 per call.

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Sep 24

The U.S. Federal Communications Commission (FCC) ruled in 2024 that the use of AI-generated voices in auto-dialed calls is subject to the Telephone Consumer Protection Act (TCPA).

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Sep 9

The U.S. TCPA requires prior express consent from users for automated outbound calls, with violators facing fines of $500–$1,500 per call.

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Sep 9

The U.S. FCC explicitly brought AI-generated voices under the regulatory scope of the Telephone Consumer Protection Act (TCPA) in 2024, and unconsented AI outbound calls may face fines of up to $1,500 per call.

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